Installing CCTV cameras is a smart way to protect people, premises, and property. But if your system captures images of identifiable individuals – staff, visitors, or the public – it falls under GDPR UK. That means your CCTV security setup must follow strict rules under UK data protection law.
Failing to meet CCTV regulations doesn’t just carry reputational risks – it can also lead to penalties from the Information Commissioner’s Office (ICO). So how can you be sure your surveillance system is compliant?
Let’s look at what the law expects – and what steps you might need to take.
What Does UK GDPR Say About CCTV Cameras?
Under GDPR UK, any organisation collecting or processing personal data – including video recordings – must follow six core principles. These cover transparency, fairness, purpose limitation, and security.
If you operate CCTV cameras, you’re expected to:
- Inform people they’re being recorded through clear signage
- Have a lawful reason for recording (e.g., crime prevention or staff safety)
- Restrict access to footage and protect it from misuse
- Store footage securely, and only for as long as necessary
- Allow people to request access to any footage they appear in
These aren’t optional. They’re legal obligations for anyone using CCTV security systems in a commercial or professional setting.
Common CCTV Compliance Mistakes
Even businesses with the best intentions often fall short. Here are some of the most common compliance errors:
- Missing or unclear signage: People must be made aware they are being recorded, who is recording them, and why.
- No formal retention policy: Holding footage for longer than necessary – without valid reason – is a GDPR breach.
- Unrestricted access: Only authorised personnel should be able to view or manage CCTV footage.
- No Data Protection Impact Assessment (DPIA): For high-risk or large-scale monitoring, a DPIA is legally required.
Have You Registered with the ICO?
If you use CCTV cameras for business purposes, you're likely considered a data controller under UK law. This means you must register with the Information Commissioner’s Office (ICO) and pay a data protection fee.
It’s a legal requirement that confirms your organisation understands its responsibilities under data protection law. Failure to register can result in enforcement action or fines – even if your CCTV system is otherwise compliant.
Highland Services can help businesses across Wales and the South West ensure all aspects of their CCTV security systems, including registration and paperwork, meet legal standards.
Do You Have a CCTV Policy?
Every organisation using surveillance cameras should have a clear, written policy in place. This should include:
- Your reasons for monitoring
- Where the cameras are placed
- How long footage is stored
- Who can access it
- How to request access to footage
This policy is a key part of proving compliance with CCTV regulations. It also helps build trust with staff and the public.
Need help drafting or reviewing your policy? Highland Services offers practical support as part of its CCTV security installation and maintenance services.
Stay Secure – Without Breaking the Rules
CCTV cameras are vital for protecting businesses, schools, and commercial properties – but they must be used responsibly. Following the rules under GDPR UK helps protect individuals’ privacy and your organisation’s reputation.
Highland Services provides fully compliant CCTV systems tailored to your site, with full installation, signage, secure storage, and GDPR guidance. We also support clients with additional solutions such as:
- Access control systems
- Fire alarm installations
- Intruder detection and alarms
All backed by decades of experience and a team you can trust.
Final Checks: Is Your CCTV GDPR-Ready?
Ask yourself:
- Are clear signs in place?
- Is there a valid, documented reason for using CCTV?
- Is access to footage limited and password-protected?
- Do you have a retention policy in writing?
- Is your organisation registered with the ICO?
- Can people easily request to see footage of themselves?
If you’re unsure about any of the above, now’s the time for a review.
Need Expert Help?
From initial installation to compliance support, Highland Services works with businesses of all sizes to deliver safe, secure, and fully legal CCTV systems. If you want peace of mind, speak to our team today.
