Contract Value
Contract Period
Apr 2018 - Jan 2019
Public Healthcare

Project Overview

This new building which serves more than 16,000 patients, consists of 27 consulting rooms, 6 multi-purpose treatment rooms, physio & phlebotomy rooms, and a pharmacy. Highland Services designed, supplied, and installed all Mechanical services for the entire building for Andrew Scott Construction, the main contractor. Highland were responsible for any maintenance and repairs during the first 12 months and initial PPM. This demonstrates the relevant experience and capability needed to carry out the works on this contract. When assessing various heating options, we advised the use of an air source heat pump system in lieu of a gas boiler. This reduced heating costs and carbon emissions by approximately 20%. Slightly higher capital costs were more than offset by the saving in running costs and the £30k cost of obtaining a new gas supply, offering immediate payback.
view full case study (pdf)

Services Delivered

  • Design & Install of LTHW Heating System c/w Low Surface Temperature Heat Emitters
  • Design & Install of Domestic Hot and Cold-Water Systems
  • Design & Install of Gas Services
  • Design & Install of Ventilation Systems
  • Design & Install of Comfort Cooling
  • Design & Install of BMS System
  • Design & Install of Above Ground Drainage
  • Install of specialist Medical Standard Sanitary ware including Stainless Steel Sluices etc…
  • Commissioning & Testing of all works and 12-month support

Challenges & Mitigations


Diversion/isolation/termination of building services causing possible delays and increased cost.


Highland ensured that communication with Andrew Scott Construction was consistent and collaborative and followed the principles of ISO44001. Ensuring that there was no conflict regarding planned / unplanned activities and all works were managed accurately, identifying any potential risks to the project programme, safety, and budget.


Disruption to the environment and working around the public and staff in sensitive and controlled environments.


Our staff were always fully briefed via toolbox talks and aware of their safeguarding responsibilities. Clear signage and instructions are always provided and regularly updated.




  • Toolbox talks to brief all stakeholders
  • Suppliers / Materials/ Deliveries – Collaboration with all parties to manage deliveries and project delivery.

Contact Details:

Highland Construction (Bridgend) Ltd

Call: 01656 720 330

Office Address:
1a Attlee Street,
Brynmenyn Industrial Estate,
Brynmenyn, Bridgend,
CF32 9TQ

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